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With the reliability you’ve come to expect from your trusted STATIM, the STATCLAVE G4 Chamber Autoclave is designed to deliver speed, capacity, and efficiency to your practice.","ref":"/press/2019/03/07/introducing-the-statclave-g4-chamber-autoclave/","tags":["News","Latest","STATCLAVE","G4","chamber","Autoclave","Press"],"title":"STATCLAVE News"},{"content":"","description":"Introducing the STATCLAVE G4 Chamber Autoclave","ref":"/statclave-g4/","tags":["statclave","chamber","autoclave"],"title":"STATCLAVE"},{"content":"","description":"The HYDRIM Wash Test Indicators (WTIs) have been designed to provide two-dimensional validation of HYDRIM washing efficacy. It is a simple, easy-to-use indicator that ensures instruments are effectively and consistently cleaned with HIP Cleaning Solution. ","ref":"/products/instrument-washers/accessories/wash-test-indicators/","tags":["HYDRIM","Wash","Test","Indicators","Accessories\""],"title":"HYDRIM Wash Test Indicators"},{"content":"","description":"STATCLAVE is a Class B vacuum sterilizer that incorporates both pre-sterilization vacuum to improve steam penetration and post-sterilization vacuum to improve drying.","ref":"/products/autoclaves/statclave/","tags":["statclave","dental sterilizer","dental autoclave","statclave g4","dental statclave","dental statim","autoclave","sterilizer","Dental","G4","Scican"],"title":"STATCLAVE G4"},{"content":"","description":"HYDRIM Automated Instrument Washers get you back chairside, quickly and safely.","ref":"/dontgetstuck/","tags":["Dont","get","stuck","steri-center","HYDRIM","C61","L110"],"title":"Don't get Stuck"},{"content":"","description":"Fast and Dry. The perfect pair for your practice.","ref":"/scicanspec/","tags":["Perfect","Pair","Bravo","STATIM"],"title":"SciCan SPEC"},{"content":"","description":null,"ref":"/eu/statim-b/","tags":["STATIM B","STATIM"],"title":"STATIM B"},{"content":"","description":"","ref":"/sitemap/","tags":null,"title":"SciCan Site Map"},{"content":"","description":"Dental instrument washer.","ref":"/products/instrument-washers/hydrim-c61/","tags":["HYDRIM","Compact","Washer","Dental","Instrument","Disinfector","Washer-Disinfector","Counter-Top","Small","C61","C61w","G4","Products"],"title":"HYDRIM C61 Automated Instrument Washers"},{"content":"","description":"Dental instrument washer.","ref":"/products/instrument-washers/hydrim-l110-and-m2/","tags":["HYDRIM","Washer","Dental","Instrument","Under","Counter","M2","L110w","G4","Products"],"title":"Hydrim L110 G4 INSTRUMENT WASHER"},{"content":"","description":"","ref":"/faq/","tags":["faq","frequently","asked","questions\""],"title":"FAQs"},{"content":"","description":"","ref":"/contact/","tags":["contact","Us"],"title":"Contact Us"},{"content":"","description":"","ref":"/myscican/","tags":["MySciCan"],"title":"MySciCan"},{"content":"Our Privacy Principles: Accountability – SciCan has appointed a Privacy Officer who is accountable for SciCan\u0026rsquo;s compliance with the Privacy Codes. Identifying Purposes – Because individuals have the right to be informed of how we will use Personal Information, SciCan identifies each purpose for which Personal Information is collected prior to or at the time the information is collected. If we want to change the purpose after having made the collection, we will explain what we want to do and will ask for consent before doing so. Consent – Personal Information is collected, used and disclosed by SciCan only with the knowledge and consent of the person to whom the information pertains, unless otherwise required by law. Limiting Collection – SciCan only collects Personal Information that is necessary for the purposes identified. All Personal Information is collected by fair and lawful means. Limiting Use, Disclosure and Retention – SciCan does not use or disclose Personal Information for purposes other than those for which it was originally collected without obtaining informed consent unless required by law. Personal Information is retained only for as long as necessary to fulfill the purpose for which it was collected. Any individual has the right to require SciCan to deliver a complete copy of his or her Personal Information, either to him or her or to another entity. Any individual has the right to insist that his or her Personal Information be erased, and we will erase all his or her Personal Information that is not required by law to be retained. Accuracy – The Personal Information collected by SciCan is as accurate, complete and up to date as is necessary for the purposes for which it is collected. We give individuals the right to make inquiries as to what Personal Information we hold about them and to rectify any incorrect Personal Information. Safeguards – SciCan protects all Personal Information by security safeguards appropriate to the sensitivity of the data. Access to Personal Information is only given to those SciCan employees or agents who require that information to carry out the identified purposes. Openness – If there are any questions or concerns regarding our Privacy Policy, our Privacy Officer can be contacted at privacy@scican.com. Individual Access – Upon request, an individual will be informed of the existence, use and disclosure of his or her Personal Information and will be given access to it for purposes of verifying the accuracy and completeness of the information and having it modified as necessary to that it complies with Principle 6, above. Challenging Compliance – An individual may direct any questions or inquiries regarding compliance to the above Principles to our Privacy Officer at privacy@scican.com. Further information on privacy and your rights in regard to your Personal Information may be found on the Privacy Commissioner of Canada website at www.priv.gc.ca and, if you are living in Europe, you can obtain further information from the European Information Commissioner\u0026rsquo;s Office website (under construction at the time of this policy).\nThings we Don’t Do SciCan does not do any of the following things:\nWe do not provide incorrect or incomplete information about our privacy practices or about the Personal Information we hold. We do not share Personal Information with any third parties without first obtaining informed consent. We do not levy a charge for responding to requests under Principle 9, above. We do not subject anyone to automated decision-making, including profiling, based on Personal Information. We do not knowingly collect Personal Information from or about children under the age of 16. Web Site Privacy Statement SciCan collects information from our website users (User) at several points on our website:\nOrder Forms - We request information from the User on our order forms. Here, a User must provide contact information (name, shipping address, etc.) and financial information (credit card number, expiration date, etc.). This information is used specifically to fill customer\u0026rsquo;s orders and for billing purposes. If we have trouble processing an order, this contact information is used to get in touch with the User. Each User has the right to decline to provide his or her Personal Information or to ask for his or her information to be expunged. However, we may, as a result, not be able to fulfill an order, answer a question or provide information because of lack of information. Cookies - \u0026ldquo;Cookies\u0026rdquo; are small text files a website can use to recognize repeat Users. SciCan may use cookies to recognize visitors and more quickly provide personalized content or grant unimpeded access to the website. With cookies enabled, you may not need to fill in password or contact information. Information gathered through cookies also helps us measure use of our website. Cookie data allows us to track usage behavior and compile data that we can use to improve the site. This data will be used in aggregate form; no specific Users will be tracked. Logfiles - We use IP addresses to analyze trends, administer the site, and track User movement only within our website. IP addresses are not linked to Personal Information. Course registration - To attend some conferences or product training seminars sponsored by SciCan or its affiliates, a User must first complete a registration form. During registration a User is required to give his or her contact information (such as name, email address and employer). Each User has the right to decline to provide his or her Personal Information. However, we may, as a result, not be able to enroll him or her in the conference or seminar because of lack of information. Warranty registration - On a strictly voluntary basis, we collect product User information to register product warranties. On this e-form, each User is asked to input name and contact information, and also to answer product usage questions. Warranty information is considered confidential and is maintained only for future product warranty claims. On the e-form, there is also a question that asks if SciCan may contact the User about future product promotions. If the User indicates \u0026ldquo;Yes\u0026rdquo; then his or her name may be used for future marketing purposes. If the User indicates \u0026ldquo;No\u0026rdquo; then the User’s information will be maintained strictly for product warranty purposes. Information Use - SciCan reserves the right to perform statistical analyses of User behavior and characteristics. We do this in order to measure interest in and use of the various areas of the website. SciCan collects IP addresses for system administration and record keeping. A User’s IP address is automatically assigned to his or her computer. Our servers record those incoming IP addresses. The IP addresses are analyzed only in aggregate; no connection is made between a User and the computer\u0026rsquo;s IP address. Links to other Internet Sites - Our website contains links to other websites. SciCan is not responsible for the privacy practices or the content of other Web sites. Disclaimer - The information, tools, resources and services contained on our website are designed to improve Users’ online experience and be helpful. However, SciCan will not be liable for any damages, direct, indirect or otherwise arising from Users’ access and use of our website and SciCan specifically disclaims all such liability. ","description":"SciCan Ltd. (referred to as SciCan in this document) is committed to adhering to the principles of PIPEDA (Canada's Personal Information Protection and Electronic Documents Act) and to protecting the privacy of the personal information it collects, uses and discloses for commercial purposes.","ref":"/privacy/","tags":["Privacy"],"title":"Privacy"},{"content":"Purpose This policy establishes practices and procedures to provide services to people with disabilities and addresses such elements as assistive devices, service animals, support persons, proper communication and training of Coltene SciCan employees. It is also intended to set a foundation of expectations while meeting the requirements under the Accessibility for Ontarians with Disabilities Act, 2005.\nPolicy Statement Coltene SciCan is committed to excellence in serving all customers including people with disabilities. The purpose of this policy is to confirm our intention to provide services to people with disabilities in a manner that is consistent with the principles of dignity, independence, integration and equal opportunity.\nThe customer service standard ensures that accessibility will be part of Coltene SciCan’s every day service delivery and will ensure that our premises are accessible to all. Any Coltene SciCan policies that address accessibility for people with disabilities will reflect Coltene SciCan’s commitment to providing accessible services.\nDefinitions Disability means,\nany degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device, a condition of mental impairment or a developmental disability, a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language, a mental disorder, or a workplace injury or disability for which benefits were claimed or received under the provincial Workers Compensation program.\nAssistive device – is a tool, technology or other mechanism that enables a person with a disability to perform everyday tasks and activities such as moving, communicating or lifting.\nService animal – is an animal used by a person with a disability and for which it is either (i) readily apparent that it is used for that purpose or (ii) for which the person has a letter from a physician or nurse verifying that the animal is required for reasons relating to his or her disability.\nSupport person – means, in relation to a person with a disability, another person who accompanies him or her in order to help with communication, mobility, personal care or medical needs or with access to goods or services.\nAssistive Devices Coltene SciCan will ensure that its employees are familiar with various assistive devices that may be used by customers with disabilities while accessing our services.\nCommunication Coltene SciCan will communicate with people with disabilities in ways that take into account their disability. If any Coltene SciCan employee receives a request from a disabled person, the employee should make all reasonable efforts to accommodate the request. Should the employee not be able to accommodate the request, the issue must be brought to the attention of the employee’s manager in order that the concern is addressed appropriately.\nService Animals Coltene SciCan welcomes people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public and to the extent permitted by law.\nSupport Persons A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises.\nNotice of Temporary Disruption In the event of a planned or unexpected disruption to services or facilities for customers with disabilities, Coltene SciCan will notify customers promptly by posting a notice. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available.\nServices / Facilities include:\nHandicap door access or elevator\nThe notice will be made publicly available at the following locations:\nMain Entrance\nTraining for Employees Coltene SciCan will provide training to all employees, and others who deal with the public or other third parties on their behalf. Training will also be provided to every person who participates in developing Coltene SciCan’s policies, practices and procedures governing the provision of services to members of the public or other third parties.\nTraining will include:\nAn overview of the Accessibility for Ontarians with Disabilities Act, 2005 and the * requirements of the customer service standard Coltene SciCan’s Accessible Customer Service policy How to interact and communicate with people with various types of disabilities How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person How to use the equipment or devices, available onsite or otherwise that may help with providing goods or services to people with disabilities What to do if a person with a disability is having difficulty accessing Coltene SciCan’s services Employees will also be trained when changes are made to Coltene SciCan’s Accessible Customer Service policy.\nManager\u0026rsquo;s Responsibilities Ensure that a copy of this policy and all other related policies are provided to and reviewed with each new employee within one month of their start date. Inform and train their employees on the specific accessibility devices, considerations and procedures at their specific location within one month of the policy’s effective date, or within one month of their start date. Immediately document and track training completed by each of their employees regarding the Accessible Customer Service Policy. Comply with the policy.\nEmployee\u0026rsquo;s Responsibilities Read and understand Coltene SciCan’s Accessible Customer Service Policy within one month of the policy’s effective date of, or within one month of their start date. Complete the training associated with the Accessible Customer Service Policy within one month of the policy’s effective date or within one month of their start date. Comply with the policy.\nFeedback Process Anyone who wishes to provide feedback on the way Coltene SciCan provides services to people with disabilities can do so in person, by email, or in writing or by any other means, as required. Feedback via an online form is available on Coltene SciCan’s website.\nColtene SciCan commits to responding to all concerns in a timely manner. The feedback will be provided in a format that considers any accommodation required due to a disability. Complaints will be addressed according to Coltene SciCan’s regular complaint management procedures.\nPolicy Enforcement Coltene SciCan reserves the right to take corrective action if any employee breaches this policy. Any employee found in violation of this Policy may be subject to discipline up to and including dismissal.\nEffective Date: July 1, 2014 Rev. 1\nMulti Year Accessibility Plan\n","description":"This policy establishes practices and procedures to provide services to people with disabilities and addresses such elements as assistive devices, service animals, support persons, proper communication and training of Coltene SciCan employees.","ref":"/accessibility/","tags":["Accessibility"],"title":"Accessibility"},{"content":"Copyright \u0026amp; trademarks All content and images used on this site are owned or licensed by SciCan Ltd. or its affiliates (SciCan Inc., SciCan MedTech, SciCan GmbH) for use on this site only. Unauthorized use is prohibited.\nNames of SciCan products and services are registered trademarks and trademarks of SciCan Ltd. unless otherwise stated.\nNothing contained herein shall be construed as conferring any license or right under any SciCan Ltd. patent, trademark or copyright.\nApplicable laws SciCan Ltd. websites contain information about products which may or may not be available or licensed for sale by the regulatory authorities in any given country. Each country has specific laws, regulations and medical practices governing the communication or other information about medical products on the Internet. Nothing herein should be construed as a promotion of any product which is not authorized by the laws and regulations of the country where the reader resides.\n","description":"The information contained at this site is only intended to provide a general indication of products and pricing. We disclaim any responsibility for the accuracy of information contained at this site. For definitive information about our products, please contact your local dealer.","ref":"/legal/","tags":["legal"],"title":"Legal"},{"content":"","description":"","ref":"/search/","tags":null,"title":"Search"},{"content":"","description":"SciCan revolutionizes instrument sterilization with PAPERLESS multi-instrument rack \u0026 sleeve container that increases safety and productivity of modern dental practices.","ref":"/press/2015/03/05/salus/","tags":["News","SALUS","Instrument","Sterilization","Multi-instrument","Rack","Sleeve","Container","Productivity","Modern","Dental","Practices","Press"],"title":"Salus News"},{"content":"","description":"","ref":"/press/2017/11/17/open-letter/","tags":["News","Statclean","Ultrasonic","Cleaner","Press"],"title":"Open Letter"},{"content":"","description":"","ref":"/press/2016/08/02/introducing-the-statclean-ultrasonic-cleaner/","tags":["News","Statclean","Ultrasonic","Cleaner","Press"],"title":"Statclean News"},{"content":"","description":"","ref":"/events/","tags":["Events","News","Tradeshows","Upcoming\""],"title":"Events"},{"content":"","description":"","ref":"/press/2016/08/15/statim-g4-wireless-compatibility/","tags":["News","Latest","STATIM","G4","Wireless","Compatibility","Press"],"title":"Latest News"},{"content":"","description":"","ref":"/press/","tags":["Press","Release","News"],"title":"Press"},{"content":"","description":"SELECT TransBite registration material delivers an unmatched combination of physical and clinical properties, along with the added benefit of transparency.","ref":"/products/clinical-materials/bite-registration-materials/","tags":["Bite","Registration","Clinical","Materials","Products"],"title":"Bite Registration Materials"},{"content":"","description":"","ref":"/products/water-management/drainhub/","tags":["DrainHub","Scican"],"title":"DrainHub"},{"content":"","description":"","ref":"/products/cleaners-disinfectants/durr/","tags":["Durr","Disinfectant","DURR-Disinfectant","Products"],"title":"Dürr Disinfectants"},{"content":"","description":"The ENSURE product line is an in-office monitoring system for steam sterilization \u0026 ensures your equipment is performing at its peak. It’s a simple, easy to use process to validate your equipment.","ref":"/products/autoclaves/accessories/ensure/","tags":["ENSURE","Autoclave","Monitoring","Autoclave-Accessories","Products"],"title":"ENSURE Autoclave Monitoring"},{"content":"","description":"HYDRIM Baskets and Racks are specifically designed to fit the needs of dental practices.","ref":"/products/instrument-washers/accessories/hydrim-baskets-and-racks/","tags":["HYDRIM","Baskets","Racks","Hydrim-Accessories","Accessories","Products"],"title":"HYDRIM Baskets and Racks"},{"content":"","description":"The HIP™ chemical (HYDRIM Cleaning Solution with Instrument Protection) has been carefully formulated to provide outstanding compatibility with a wide range of materials and coatings.","ref":"/products/instrument-washers/accessories/hydrim-cleaning-solutions/","tags":["HYDRIM","Cleaning","Solutions","Hydrim-Accessories","Accessories","Products"],"title":"HYDRIM Cleaning Solutions"},{"content":"","description":"SELECT Polysil SH impression materials fulfill the complete range of your impression needs – from single-unit crowns to multiple-unit cases.","ref":"/products/clinical-materials/impression-materials/","tags":["Impression","Clinical","Materials","Products"],"title":"Impression Materials"},{"content":"","description":"OPTIM 33TB - One-step cleaner \u0026 intermediate disinfectant. Active ingredient: 0.5% hydrogen peroxide. 1 minute contact time.","ref":"/products/cleaners-disinfectants/optim-33-tb/","tags":["OPTIM","33TB","Cleaners","Disinfectant","Products"],"title":"OPTIM 33TB"},{"content":"","description":"Chemical disinfection for critical instruments and devices that cannot be autoclaved.","ref":"/products/cleaners-disinfectants/optim-cs/","tags":["OPTIM","CS","Chemosterilant","Disinfectant","Products"],"title":"OPTIM CS"},{"content":"","description":"Enhance drying in your STATIM Cassettes with the STAT-DRI PLUS drying agents.","ref":"/products/autoclaves/accessories/stat-driplus/","tags":["STAT-DRI","PLUS","Autoclave-Accessories","Products"],"title":"STAT-DRI PLUS"},{"content":"","description":"One step, pre-sterilization, handpiece maintenance spray.","ref":"/products/handpieces/accessories/statcare-spray/","tags":["STATCARE","Spray","Handpiece","Maintenance","Products"],"title":"STATCARE Spray"},{"content":"","description":"StatClean's 1.6 gallon tank and convenient self docking lid, holds a variety of instruments in the unique hands free drying basket, making it the perfect ultrasonic to complete your reprocessing needs.","ref":"/products/ultrasonics/statclean/","tags":["StatClean","Ultrasonics","Products"],"title":"StatClean"},{"content":"","description":"STATIM G4 Cassette Autoclaves provide sterilization and dryness at speeds faster than conventional chambered autoclaves, and automatically record \u0026 monitor cycles","ref":"/products/autoclaves/statim/","tags":["statim 5000","statim 2000","statim","statim autoclave","statim sterilizer","dental sterilizer","dental autoclave","statim g4","dental statim","dental statim","2000","5000","autoclave","sterilizer","Dental","G4","Scican"],"title":"STATIM G4"},{"content":"","description":"The StatMat provides a much safer and hygienic working area by securely seating the cassette on top of the STATIM.","ref":"/products/autoclaves/accessories/statim-statmats/","tags":["STATIM","Silicone","Statmat","Mats","Autoclave-Accessories","Products"],"title":"STATIM Silicone Mats"},{"content":"","description":"The STATMATIC automatic handpiece maintenance unit simplifies the maintenance process by properly cleaning, lubricating, and purging handpieces prior to sterilization.","ref":"/products/handpieces/accessories/statmatic/","tags":["STATMATIC","Dental","Unit","Handpiece","Maintenance","Products"],"title":"STATMATIC Handpiece Maintenance Unit"},{"content":"","description":"One step, pre-sterilization, handpiece maintenance spray. STATMATIC spray provides lubrication to help prolong the working life of your dental handpieces.","ref":"/products/handpieces/accessories/statmatic-spray/","tags":["STATMATIC","Spray","Handpiece","Maintenance","Products"],"title":"STATMATIC spray"},{"content":"","description":"SysTM™ Instrument Cassettes for efficient instrument cleaning, sterilization, and storage.","ref":"/products/instrument-management/systm/","tags":["SysTM","Cassettes","Instrument","Management","Products"],"title":"SysTM Instrument Cassettes"},{"content":"","description":"VistaClear provides dental practices with centrally installed water filtration, backflow prevention and a method for convenient operatory cleaning—eliminating the need for dental bottles altogether! This patented system saves practices time and money while protecting dental equipment.","ref":"/products/water-management/vistaclear/","tags":["VistaClear","Direct-to-Drain","Autoclave-Accessories","Products"],"title":"VistaClear"},{"content":"","description":"VistaCool, Eliminates the need for autoclave condenser bottles","ref":"/products/water-management/vistacool/","tags":["VistaCool","Direct-to-Drain","Autoclave-Accessories","Products"],"title":"VistaCool"},{"content":"","description":"VistaPure provides two grades of high-quality water for autoclaves, dental bottles, ultrasonic cleaners and instrument washers for the ultimate convenience.","ref":"/products/water-management/vistapure/","tags":["VistaPure","Autoclave-Accessories","Products"],"title":"VistaPure "},{"content":"","description":"","ref":"/products/water-management/vistapure-autofill/","tags":["VistaPure","AutoFill","Autoclave-Accessories","Products"],"title":"VistaPure AutoFill"},{"content":"","description":"","ref":"/spec-consultation-booking/","tags":null,"title":"SciCan SPEC - Book a Consultation"},{"content":"","description":"","ref":"/customer-support/","tags":["Support","Customer","Service","Staff","Representative","Repair","Return","Repairs","Returns"],"title":"Support"},{"content":" Why SciCan Infection control is not new, but governments and regulatory bodies around the world are recognizing its importance and driving new changes in the industry. The demand for infection control solutions is growing in unprecedented ways, and we\u0026rsquo;re ready to grow with it.\nHistory of growth SciCan developed the ground-breaking STATIM Cassette Autoclave in the late 1980s. Back when autoclaves could take as much as 45 minutes to sterilize dental equipment, the STATIM® was doing it in 6 minutes. In 1992, a story aired on a popular news program about a dentist who allegedly passed the AIDS virus to five of his patients through an infected dental handpiece. That\u0026rsquo;s when dentists began using sterilizers to process their instruments after every patient. Demand for a fast sterilizer grew exponentially and today you\u0026rsquo;ll find STATIM s in dental offices around the world – and in most dental practices in Canada.\n","description":"SciCan is a full spectrum infection control solutions provider working together with industry professionals and regulators to provide the market with the most innovative and effective products available.","ref":"/about/","tags":["About","Us"],"title":"About Us"},{"content":"Article 1: Interpretation 1.1 Definitions \u0026ldquo;Affiliate\u0026rdquo; will mean any affiliated entity, which Controls, is Controlled by, or is under common Control with Customer. \u0026ldquo;Confidential Information\u0026rdquo; will mean non-public, commercially sensitive information of each of the parties and, in the case of Scican, the Scican Software Product, Updates, Documentation, and all Scican information which is marked as confidential or proprietary at the time of disclosure. \u0026ldquo;Control\u0026rdquo; will mean the possession, directly or indirectly, of the power to direct or cause the direction of the management and operating policies of an entity through the ownership of voting securities (at least fifty-one percent (51%) of its voting or equity securities), contract, voting trust, or otherwise. \u0026ldquo;Documentation\u0026rdquo; will mean the user manuals relating to the use of the Scican Software Product and the Scican Equipment delivered with the Scican Equipment. \u0026ldquo;Scican Licensors\u0026rdquo; will mean third parties which have granted Scican distribution rights with respect to their software. \u0026ldquo;Updates\u0026rdquo; will mean modifications made by Scican to the Scican Software Product that Scican generally makes available at no additional charge to its customers who are current subscribers for support services and who are current in payment of support services fees, if any. Updates become part of the Scican Software Product for purposes of this Agreement. ARTICLE 2: License 2.1 License Grant Subject to the terms and conditions of this Agreement, Scican grants Customer a perpetual, fully paid, non-exclusive, and non-transferable license to use the Scican Software Product, solely at Customer’s site, solely in connection with the operation of the Scican Equipment for Customer’s internal business purposes.\nARTICLE 3: License Restrictions 3.1 Restrictions Except as expressly authorized herein, Customer will not engage in or permit any: copying or modification of the Scican Software Product or Documentation; reverse engineering, decompilation, translation, disassembly, or discovery of the source code of all or any portion of the Scican Software Product; distribution, disclosure, marketing, rental, leasing or service bureau use or transfer to any third party of the Scican Software Product or the Documentation, except as part and parcel of the sale of the Scican Equipment containing the Scican Software Product; disclosure of the results of Scican Equipment or Scican Software Product performance benchmarks to any third party without Scican’s prior written consent; or disclosure of any source code (if any) provided hereunder to any third party. ARTICLE 4: Updates 4.1 Updates Provided Customer has opened an account and provided all requested information to Scican, and, if applicable, paid the associated fees for Updates, Scican will provide Updates for the Scican Software Product in accordance with Scican’s Update policies and procedures of general application. Prior to discontinuing Updates for the Scican Software Product, Scican will provide Customer with at least six (6) months advance notice. Customer will allow Scican to use remote access software to aid in the resolution of problems or questions. Update fees, if any, will be billed on an annual basis payable in advance. Scican will have no obligation to provide Updates or assistance if Customer fails to make any required payment or otherwise elects to discontinue Update services. In order to reinstate or renew support services, Customer must first pay Scican the then current annual Updates services fee and all past unpaid Updates services fees and agree that all past Updates will be loaded on the Scican Equipment. Scican will have no obligation to provide Updates for any (i) altered, damaged or modified Scican Equipment or Scican Software Product, (ii) Scican Software Product that is not the then current or previous sequential release, (iii) Scican Software Product problems caused by Customer’s negligence or other causes beyond the control of Scican, or (iv) a failure that cannot be reproduced at Scican’s facility or via remote access to the Customer’s facility. ARTICLE 5: Ownership 5.1 Ownership Scican retains all right, title and interest in the Scican Software Product, Updates, and Documentation and any copies thereof. Except as otherwise expressly granted in this Agreement, no license, right or interest in any Scican trade mark, copyright, trade name or service mark is granted hereunder.\nARTICLE 6: Patent and Copyright Indemnity 6.1 Scican Indemnity Scican will defend and indemnify Customer for all costs (including reasonable attorney fees) arising from a claim that Scican Software Product furnished and used within the scope of this Agreement infringes a registered copyright or patent provided that:\nCustomer notifies Scican in writing within thirty (30) days of the claim; Scican has sole control of the defense and all related settlement negotiations, and Customer provides Scican with the assistance, information, and authority necessary to perform the above Reasonable expenses incurred by Customer in providing such assistance will be reimbursed by Scican. 6.2 Exception Scican will have no liability for any claim of infringement based on: use of a superseded or modified release of the Scican Software Product (except for such alterations or modifications which have been made by Scican or under Scican’s direction) if such infringement would have been avoided by the use of a current unaltered release of the Scican Software Product; or the combination, operation, or use of the Scican Software Product with hardware, programs or data not furnished or otherwise approved by Scican if such infringement would have been avoided by the use of the Scican Software Product without such hardware, programs or data. 6.3 Scican\u0026rsquo;s Obligation In the event the Scican Software Product is held or believed by Scican to infringe, or Customer’s use of the Scican Software Product is enjoined, Scican will have the option, at its expense, to: modify the Scican Software Product to be non-infringing; or obtain for Customer a license to continue using the Scican Software Product; or substitute the Scican Software Product with other software reasonably suitable to operate the Scican Equipment; or if none of the foregoing remedies are commercially feasible, terminate the license for the infringing Scican Software Product and refund the price of the affected Scican Equipment, prorated over a five-year term calculated from the Effective Date. 6.4 Entire Liability for Infringement This Article 6 states Scican’s entire liability for infringement or misappropriation of intellectual property rights.\nARTICLE 7: Warranty 7.1 Warranty Scican warrants that it has title to and/or the authority to grant licenses of the Scican Software Product. Customer’s exclusive remedy with respect to breach of this provision will be pursuant to Article 6 (Patent and Copyright Indemnity). 7.2 Functionality Scican warrants for a period of ninety (90) days from the Effective Date that the Scican Software Product, unless modified by Customer and provided that all Updates have been installed, will perform, in all material aspects, the functions described in the Documentation when operated on the related Scican Equipment. 7.3 Services Scican reserves the right to charge Customer for services performed by Scican in connection with reported failures which are later determined to be caused by operator error, untrained users, site electrical malfunction, software or hardware not supplied or recommended by Scican or by alterations or additions to the Scican Equipment or the Scican Software Product other than by way of Updates or by persons other than Scican employees or consultants. 7.4 DISCLAIMER THE WARRANTIES ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABLE QUALITY, MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.\nARTICLE 8: LIMITATION of LIABILITY 8.1 LIMITED LIABILITY EXCEPT AS PROVIDED IN Article 6 (PATENT AND COPYRIGHT INDEMNITY), SCICAN’S LIABILITY FOR DAMAGES UNDER THIS AGREEMENT WILL IN NO EVENT EXCEED THE AMOUNT PAID BY LICENSEE TO SCICAN FOR THE SCICAN EQUIPMENT IN CONNECTION WITH WHICH THE CLAIM AROSE. IN NO EVENT WILL SCICAN BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST DATA OR LOST PROFITS, HOWEVER ARISING, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL SCICAN LICENSORS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR EXEMPLARY DAMAGES ARISING OUT OF THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION WHETHER BASED IN CONTRACT, TORT, OR ANY LEGAL THEORY. THE PARTIES AGREE TO THE ALLOCATION OF LIABILITY RISK WHICH IS SET FORTH IN THIS SECTION 8.1.\nARTICLE 9: Confidentiality 9.1 Maintain Confidentiality By virtue of the account with Scican that the Customer will open for purposes of registering the Scican Equipment and obtaining Updates, Scican will obtain and possess Confidential Information and personal information relating to the Customer. Customer information that Scican obtains does not include local area network (“LAN”) topology or information about other devices connected to the LAN. Personal information that Scican obtains will include the names of persons to whom emails may be sent by Scican respecting the functioning of the Scican Equipment and the Updates. Each of the parties acknowledges to the other that by virtue of their licensing and Update services relationship it may have access to Confidential Information of the other party. The parties agree, both during the term of this Agreement and after termination, to hold each other’s Confidential Information in confidence. The Scican Software Product shall be treated as confidential in perpetuity. The parties agree not to make each other’s Confidential Information available in any form to any third party (other than those of its employees or consultants under nondisclosure obligations) or to use each other’s Confidential Information for any purpose other than as contemplated by this Agreement. Each party will take commercially reasonable steps to ensure that Confidential Information is not disclosed or distributed by its employees or consultants in violation of the provisions of this Article 9. The parties agree that the terms and conditions of this Agreement are considered confidential. 9.2 Exception Notwithstanding any provision contained in this Agreement, neither party will be required to maintain in confidence any of the following information:\ninformation which, at the time of disclosure to the receiving party, is in the public domain; information which, after disclosure, becomes part of the public domain, except by breach of this Agreement; information which was in the receiving party’s possession at the time of disclosure, and which was not acquired, directly or indirectly, from the disclosing party; information which the receiving party can demonstrate resulted from its own research and development, independent of disclosure from the disclosing party; information which the receiving party receives from third parties, provided such information was not obtained by such third parties from the disclosing party on a confidential basis; or information which is produced in compliance with applicable law or a court order, provided the other party is given reasonable notice of such law or order and an opportunity to attempt to preclude or limit such production. ARTICLE 10: General 10.1 Law and Venue This Agreement will be governed and construed under the laws of the Province of Ontario and the applicable federal laws of Canada. In no event will this Agreement be governed by the United Nations Convention on Contracts for the International Sale of Goods. 10.2 Notices All notices will be in writing and sent by first class mail, overnight courier, or transmitted by facsimile and confirmed by mailing, to the addresses indicated on the first page of this Agreement, or such other address as either party may indicate by at least ten (10) days prior written notice to the other party. Notices to Scican will be sent to the [Contract Manager]. Notice will be deemed to have been given upon personal delivery (in the case of overnight courier or facsimile) or five (5) business days after being sent by first class mail or on the next business day if sent by facsimile. 10.3 Assignment Customer may not assign this Agreement (by operation of law or otherwise) or sublicense the Scican Software Product without the prior written consent of Scican. Customer may, however, sell or otherwise dispose of the Scican Equipment with the Scican Software Product loaded onto its internal operating system. Customer acknowledges that no Upgrades will be available for any equipment that is sold or disposed of unless the purchaser or recipient opens an account for Upgrades with Scican and pays the appropriate fees. Any prohibited assignment or sublicense of the Scican Software Product will be null and void. The foregoing notwithstanding, upon written notice to Scican, Customer may assign, or otherwise transfer this Agreement to an Affiliate of Customer, provided such Affiliate agrees with Scican to be bound by the terms and conditions of this Agreement. 10.4 Legal Costs If any legal action, including arbitration, is required in order to enforce or interpret any of the provisions of this Agreement, the prevailing party in such action will recover all reasonable costs and expenses, including attorney’s fees, incurred in connection therewith. 10.5 Extraordinary Relief Each party acknowledges that any breach of its obligations with respect to the proprietary rights of the other party or such party’s licensors may cause such other party irreparable injury for which there may be inadequate remedies at law and that such other party and its licensors will be entitled to injunctive relief, in addition to all other remedies available to it. 10.6 Headings The article and section headings herein are provided for convenience only and have no substantive effect on the construction of this Agreement. 10.7 Force Majeure Neither party will be liable for any failure to perform due to causes beyond its reasonable control. 10.8 Severability If any provision of this Agreement is held to be unenforceable, the parties will substitute for the affected provision an enforceable provision, which approximates the intent and economic effect of the affected provision. 10.9 Non-Waiver The failure by a party to exercise any right hereunder will not operate as a waiver of such party’s right to exercise such right or any other right in the future. 10.10 Amendment This Agreement may be amended only by a written document executed by a duly authorized representative of each of the parties. 10.11 Exclusive Agreement This Agreement replaces and supersedes any prior verbal understandings, written communications or representations.\n","description":"","ref":"/terms/","tags":["terms","of","use"],"title":"Terms of Use"},{"content":"","description":null,"ref":"/categories/","tags":null,"title":"Categories"},{"content":"","description":"","ref":"/video/priming-and-checking-the-dosing-system/","tags":["Technical","Support","Priming","Checking","Dosing","System"],"title":"Priming and Checking the Dosing System"},{"content":"","description":"","ref":"/video/remove-and-replace-the-io-pcb/","tags":["Technical","Support","Remove","Replace","I/O","PCB"],"title":"Remove and Replace the I/O PCB"},{"content":"","description":"","ref":"/video/removing-and-reinstalling-the-top-cover-and-panels/","tags":["Technical","Support","Removing","Reinstalling","Panels"],"title":"Removing and Reinstalling the Top Cover and Panels"},{"content":"","description":"","ref":"/video/replacing-the-5v-and-24v-power-supplies/","tags":["Technical","Support","Replacing","5V","24V","Power","Supplies"],"title":"Replacing the 5V and 24V Power Supplies"},{"content":"","description":"","ref":"/video/replacing-the-air-gap/","tags":["Technical","Support","Replacing","Air","Gap"],"title":"Replacing the Air Gap"},{"content":"","description":"","ref":"/video/replacing-the-air-gap-pump-and-solenoid/","tags":["Technical","Support","Replacing","Air","Gap","Pump","Solenoid"],"title":"Replacing the Air Gap Pump and Solenoid"},{"content":"","description":"","ref":"/video/replacing-the-bellows-pump/","tags":["Technical","Support","Replacing","Bellows","Pump"],"title":"Replacing the Bellows Pump"},{"content":"","description":"","ref":"/video/replacing-the-detergent-pump/","tags":["Technical","Support","Replacing","Detergent","Pump"],"title":"Replacing the Detergent Pump"},{"content":"","description":"","ref":"/video/replacing-the-detergent-reservoir/","tags":["Technical","Support","Replacing","Detergent","Reservoir"],"title":"Replacing the Detergent Reservoir"},{"content":"","description":"","ref":"/video/replacing-the-dryer-heater/","tags":["Technical","Support","Replacing","Dryer","Heater"],"title":"Replacing the Dryer Heater"},{"content":"","description":null,"ref":"/tags/","tags":null,"title":"Tags"}]